Take it step by step
- Contact your mobile operator and use verified account-security routes for accounts exposed by the lost phone.
- Read the official CEIR lost-device procedure, including its current police-report, identity and contact requirements.
- Collect the device identifiers and purchase evidence you already have. Do not obtain an IMEI from an unrelated device or invented record.
- Submit the blocking request through the official service and retain its request ID and acknowledgement.
- Use the official status route. If the phone is recovered, follow the official unblocking procedure and verify your accounts before using it again.
A situation to try.
A person has a purchase invoice but no phone access. They should follow the official lost-device requirements and operator process, not pay a site promising live tracking from a phone number.
Use the tool’s synthetic example first where available. The example here explains a decision; it is not a reported benchmark result.
Before you call it done.
- Use identifiers for the actual lost device.
- Keep the report and request ID private.
- Follow the official recovery/unblocking procedure.
Know the limits.
CEIR blocking is not a public location-tracking service or a recovery guarantee. IndiaDigital cannot locate a person or device, submit a block or bypass a carrier’s verification.
Evidence and scope
Authority instructions, not an IndiaDigital application service. Sources reviewed on 5 October 2026; confirm current requirements on Sanchar Saathi — Department of Telecommunications’s website.
The official source below establishes the service route and its instructions. It does not certify eligibility, an approval or a processing time.
Official evidence: CEIR: mobile-user manual ↗
Helpful preparation tools.
India official-service finder
Find official routes for education, jobs, identity, money, health, business, travel and consumer safety.
On your deviceWhy use it: Find the official route without entering personal identifiers here.
Before you start: Accounts and live status belong to the authority’s website.
Document scanner
Straighten, crop and clean up photographed pages.
On your deviceWhy use it: Prepare a readable copy when the application asks for one.
Before you start: Keep the original; scanning does not create an issuer-verified certificate.
Try India official-service finder ↗
Preparation tools process locally. Official service links take you to the authority’s website. Inspect any exported copy before sharing it.