Take it step by step
- For an emergency or severe urgent symptoms, seek immediate local emergency care; do not wait for an online queue.
- For a suitable non-emergency query, open the official eSanjeevani service and read the currently available consultation routes.
- Check the service hours, registration instructions and connection requirements shown for your route.
- Prepare your existing prescriptions, relevant reports and a short factual history. Share these only through the verified service as requested.
- Follow the clinician’s instructions and retain the consultation record. Ask where to obtain an in-person review if one is required.
A situation to try.
A person wants a routine follow-up and has an existing prescription. They can check the available official consultation route and prepare their records without posting the prescription publicly.
Use the tool’s synthetic example first where available. The example here explains a decision; it is not a reported benchmark result.
Before you call it done.
- Use the verified service destination.
- Check current hours and requirements.
- Follow any in-person referral instructions.
Know the limits.
Teleconsultation cannot replace every physical examination and is not an emergency-care guarantee. IndiaDigital does not provide medical advice, bookings or clinical triage.
Evidence and scope
Authority instructions, not an IndiaDigital application service. Sources reviewed on 5 October 2026; confirm current requirements on Ministry of Health & Family Welfare’s website.
The official source below establishes the service route and its instructions. It does not certify eligibility, an approval or a processing time.
Official evidence: Safdarjung Hospital: official online-consultation route ↗
Helpful preparation tools.
India official-service finder
Find official routes for education, jobs, identity, money, health, business, travel and consumer safety.
On your deviceWhy use it: Find the official route without entering personal identifiers here.
Before you start: Accounts and live status belong to the authority’s website.
Document scanner
Straighten, crop and clean up photographed pages.
On your deviceWhy use it: Prepare a readable copy when the application asks for one.
Before you start: Keep the original; scanning does not create an issuer-verified certificate.
Try India official-service finder ↗
Preparation tools process locally. Official service links take you to the authority’s website. Inspect any exported copy before sharing it.